FAQ

How can I contact my tutor?

You can contact your tutor via the email. tutors@cavalryscs.com or alternatively you can contact the tutor via the forum.

I do not have access to my course material after purchase.

You will gain access to course material 5 days prior to your course start date. If you are still having issues with access please contact support@cavarlscs.com include your name, date of purchase and contact email.

I am unable to attend and wish to rearrange my course.

Please send an email to support@cavalryscs.com include your name, reason to rearrange, which course you would like to rearrange to, and contact email. Please note as explained in the Terms and Conditions this is only possible within the first week of the course.

I wish to cancel my course.

Please send an email to support@cavalryscs.com include your name, reason for cancellation and contact email. Please note as explained in the Terms and Conditions this is only possible prior to 5 working days before the booked course a £50 administrative fee will be deducted from the refund.